2026-06-12-nine-new-integrations
Four new help desks connect to your profiles
Your support tools now sit alongside the rest of your customer data. Connect Freshdesk, Front, Gladly, or Gorgias and the people in those help desks line up with the same unified profiles you already sync everywhere else. Tickets, conversations, and contacts come in with the identity fields you map for any other source, so a customer's support history lives next to their billing, product, and marketing data.
Freshdesk brings in tickets, contacts, and companies
Front brings in conversations, contacts, and messages
Gladly brings in customers, conversations, and agents
Gorgias brings in tickets, customers, and orders for your e-commerce support
Pull web and product analytics into your customer data
You can now connect Fullstory, Google Analytics, and Gainsight to fold behavioral data into your profiles. Sessions, events, page views, and account health scores join the attributes you already track, so the way someone uses your product shows up next to who they are. Use it to drive segments, route the right accounts to your team, or push enriched profiles back out to your other tools.
Fullstory syncs sessions, events, and users
Google Analytics syncs events, users, and sessions
Gainsight syncs accounts, contacts, and health scores from your customer success workflows
Connect Databricks and FusionAuth
Two more sources round out this release for technical teams. Databricks lets you sync tables, datasets, and query results straight from your lakehouse into customer profiles, so the data your analysts already model is available to the rest of your stack. FusionAuth brings users, applications, and registrations across, so identity records stay in step with everything else you sync.
Databricks connects your lakehouse tables and query results
FusionAuth keeps users, applications, and registrations in sync
Both map records with the same identity fields and controls you use for any other integration