Ten new integrations: ecommerce, subscriptions, CRM, and support

Sync ecommerce and subscription revenue into your profiles

Your order and billing data now lives next to everyone else's customer record. Connect Shopify, Recharge, and Paddle and the people who buy from you line up with the same unified profiles you already sync across your stack. A customer's purchase history, plan, and payments sit beside their support and product data, so you can segment on real spend instead of guessing.

• Shopify brings in customers, orders, and products from your store

• Recharge brings in subscriptions, charges, customers, and orders for your subscription commerce

• Paddle brings in customers, subscriptions, and transactions from your billing

Connect Pipedrive and SugarCRM

Two more CRMs join the destinations you can keep in step with the rest of your stack. Push enriched profiles into either one and keep your sales records consistent with the data you sync everywhere else.

• Pipedrive syncs people, organizations, deals, and leads

• SugarCRM syncs accounts, contacts, and leads

• Both map records with the same identity fields and controls you use for any other integration

Sync Zendesk tickets and users, in bulk

Zendesk is now available, so your support data sits alongside billing, product, and marketing in the same profiles. Tickets, users, and organizations come in with the identity fields you map for any other source. Large syncs to Zendesk users now run as background bulk jobs, so a big update keeps moving without holding up the rest of your run.

• Bring in tickets, users, and organizations from your support desk

• Push profile updates back to Zendesk users in bulk

• See a customer's support history next to who they are

Add product, banking, and email sources

Four more sources round out this release. Each one folds a different signal into your profiles and maps with the same controls as everything else.

• Pendo syncs account-level product usage so engagement shows up in your profiles

• Productboard syncs users and companies from your roadmap workflows

• Plaid syncs accounts and transactions for financial data

• Omnisend syncs contacts from your email marketing