Current Data
Every Tool
Real Time Personalization Across Tools
Sync customer data between every tool so your team delivers real time personalization without a warehouse or SDK.
Why Real Time Personalization Needs Live Data
Every tool in your stack holds a different slice of customer data. Your email tool has no idea what the CRM knows. Real time personalization works only when data moves between tools automatically.
Customer Personalization Capabilities
Everything you need to keep customer data current across tools so every interaction is personalized.
Every tool knows the full customer story
Billing data flows to your CRM automatically. Your email platform picks up support tickets, plan tiers, and usage data from other tools. Every integration is bidirectional.
React to the exact field that changed
Oneprofile tracks which individual fields changed, with old and new values. When a customer upgrades their plan, only the plan field triggers downstream updates. No full-record overwrites.
Updates flow in seconds, not hours
Enable webhook-driven sync for real-time updates. Schedule-based sync is available when real-time isn't needed.
Control exactly how each record updates
Four sync modes: update only, update or create, create only, and mirror. Pick the right mode for each destination.
Every failed record is recoverable
Records that fail all retries are captured in a dead letter queue for investigation and reprocessing. No silent data loss.
How Real Time Personalization Works
Connect your tools, map customer fields, and data syncs to every destination automatically.
Step 1
Connect a source and destination
Pick any tool as a source: your database, CRM, or billing platform. Add a destination like your email tool or support platform. Oneprofile validates credentials against the live API.
Step 2
Map customer fields between tools
Oneprofile discovers fields from both tools and shows them side by side. Map email, billing status, plan tier, and support history to the right fields in every destination.
Step 3
Sync and personalize automatically
Set a schedule or enable real-time sync. Oneprofile tracks which fields changed and sends only the diff. Your email tool, CRM, and support platform always have current customer data.
