Helpshift
Helpshift integration
Sync support conversations, customer records, and issue data between Helpshift and your CRM, billing, and analytics tools. Bidirectional: read from Helpshift or write to it.
Turn in-app support into shared context
Give every team live Helpshift data without manual exports or CSV files.
Support context in your CRM
Push Helpshift ticket history, CSAT scores, and conversation counts to your CRM contacts. Support intelligence meets sales context.
Popular integrations with
Helpshift
Connect
Helpshift
to these tools for powerful data workflows
CRM
Push Helpshift issue counts and resolution times to HubSpot contacts so sales sees support health.
Helpshift
+
HubSpot
CRM
Sync Helpshift conversation data to Salesforce accounts for a complete support history alongside deals.
Helpshift
+
Salesforce
Payments
Enrich Helpshift customer profiles with Stripe subscription tier and payment status for faster triage.
Helpshift
+
Stripe
Customer Support
Consolidate in-app support data from Helpshift with Intercom for a single view of customer conversations.
Helpshift
+
Intercom
CRM
Push Helpshift support metrics to Attio for a complete customer health view inside your CRM.
Helpshift
+
Attio
Database
Consolidate Stripe billing data into PostgreSQL for custom reporting and SQL-based dashboards.
Helpshift
+
PostgreSQL
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Connect the tools you already use
Oneprofile supports wide range of integrations across categories
HubSpot
CRM
Salesforce
CRM
Attio
CRM
Intercom
Customer Support
Stripe
Payments
Gorgias
Customer Support
Help Scout
Customer Support
Tidio
Customer Support
ActiveCampaign
Braze
Iterable
Mixpanel
Analytics
PostHog
Analytics
SendGrid
PostgreSQL
Database
MongoDB
Database
Zoho CRM
CRM
Vitally
Analytics
Planhat
Analytics
Gainsight
Analytics
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About
Helpshift
Oneprofile is not just about sending data from one tool to another. It ensures customer profiles and events stay consistent across every system, even as data changes over time.
SUPPORTED RECORDS
Customers
Issues
Conversations
INTEGRATION TYPE
Source
Destination
CATEGORY
Customer Support
FAQ
How long does the Helpshift integration take to set up?
Under 10 minutes. Authenticate your Helpshift account, pick the record types you want to sync, map fields to your destination, and set a schedule. Most teams have data flowing within 15 minutes.
Which Helpshift record types can I sync?
Customers, Issues, and Conversations. Each record type exposes its own syncable fields. Oneprofile discovers available record types and properties automatically when you connect Helpshift.
Can I sync Helpshift data to multiple tools at once?
Yes. Create one sync config per destination. Helpshift to HubSpot, Helpshift to PostgreSQL, Helpshift to Salesforce. Each runs independently with its own field mapping and schedule.
Is the Helpshift integration available on the free plan?
Yes. Helpshift is available on all plans, including free. The free plan limits total integrations and sync configs, but there are no per-connector fees on any plan.
Can I write data back into Helpshift from other tools?
Yes. The Helpshift integration is bidirectional. Push billing data from Stripe, CRM fields from HubSpot, or product context from your database back into Helpshift so agents have full context.