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Helpshift integration

Sync support conversations, customer records, and issue data between Helpshift and your CRM, billing, and analytics tools. Bidirectional: read from Helpshift or write to it.

No credit card required

Free 100k syncs every month

No credit card required

Free 100k syncs every month

No credit card required

Free 100k syncs every month

Turn in-app support into shared context

Give every team live Helpshift data without manual exports or CSV files.

Illustration of support ticket history displayed on a CRM contact
Illustration of support ticket history displayed on a CRM contact

Support context in your CRM

Push Helpshift ticket history, CSAT scores, and conversation counts to your CRM contacts. Support intelligence meets sales context.

Illustration of CRM data enriching the support agent view
Illustration of CRM data enriching the support agent view

CRM data in conversations

Sync billing tier, lifecycle stage, and product usage from your CRM back into Helpshift so support teams see the full customer picture.

Illustration of CRM data enriching the support agent view

CRM data in conversations

Sync billing tier, lifecycle stage, and product usage from your CRM back into Helpshift so support teams see the full customer picture.

Auto property creation icon
Auto property creation

Auto property creation

Syncing custom fields to your CRM? Oneprofile creates properties before writing.

Syncing custom fields to your CRM? Oneprofile creates properties before writing.

Change detection icon
Change detection

Change detection

Ticket updates and new conversations propagate automatically. No polling needed.

Ticket updates and new conversations propagate automatically. No polling needed.

Error recovery icon
Error recovery

Error recovery

See exactly which records failed, why, and retry them. No silent data loss.

See exactly which records failed, why, and retry them. No silent data loss.

Popular integrations with

Helpshift

Connect

Helpshift

to these tools for powerful data workflows

Helpshift logo
HubSpot logo

CRM

Push Helpshift issue counts and resolution times to HubSpot contacts so sales sees support health.

Helpshift

+

HubSpot

Helpshift logo
Salesforce logo

CRM

Sync Helpshift conversation data to Salesforce accounts for a complete support history alongside deals.

Helpshift

+

Salesforce

Helpshift logo
Stripe logo

Payments

Enrich Helpshift customer profiles with Stripe subscription tier and payment status for faster triage.

Helpshift

+

Stripe

Helpshift logo
Intercom logo

Customer Support

Consolidate in-app support data from Helpshift with Intercom for a single view of customer conversations.

Helpshift

+

Intercom

Helpshift logo
Attio logo

CRM

Push Helpshift support metrics to Attio for a complete customer health view inside your CRM.

Helpshift

+

Attio

Helpshift logo
PostgreSQL logo

Database

Consolidate Stripe billing data into PostgreSQL for custom reporting and SQL-based dashboards.

Helpshift

+

PostgreSQL

View All Integrations

About

Helpshift

Oneprofile is not just about sending data from one tool to another. It ensures customer profiles and events stay consistent across every system, even as data changes over time.

Helpshift logo
SUPPORTED RECORDS

Customers

Issues

Conversations

INTEGRATION TYPE

Source

Destination

CATEGORY

Customer Support

FAQ

How long does the Helpshift integration take to set up?

Which Helpshift record types can I sync?

Can I sync Helpshift data to multiple tools at once?

Is the Helpshift integration available on the free plan?

Can I write data back into Helpshift from other tools?

Ready to get started?

No credit card required

Free 100k syncs every month

Ready to get started?

No credit card required

Free 100k syncs every month

Ready to get started?

No credit card required

Free 100k syncs every month