Zendesk
Zendesk integration
Sync tickets, contacts, and organizations between Zendesk and your CRM, billing, and analytics tools. Bidirectional: read from Zendesk or write to it.
Surface support context everywhere
Connect Zendesk data to every tool where your team takes action.
Support context in your CRM
Push Zendesk ticket history, CSAT scores, and conversation counts to your CRM contacts. Support intelligence meets sales context.
Popular integrations with
Zendesk
Connect
Zendesk
to these tools for powerful data workflows
CRM
Push Zendesk ticket counts and satisfaction scores to HubSpot contacts for sales and renewal context.
Zendesk
+
HubSpot
CRM
Sync Zendesk support history to Salesforce accounts so account managers see open issues before calls.
Zendesk
+
Salesforce
Payments
Enrich Zendesk user profiles with Stripe subscription tier and MRR for priority-based support routing.
Zendesk
+
Stripe
Customer Support
Keep Intercom and Zendesk contact data in sync during migrations or when teams use both tools.
Zendesk
+
Intercom
Analytics
Correlate PostHog product usage data with Zendesk tickets to spot feature-related support spikes.
Zendesk
+
PostHog
Database
Consolidate Stripe billing data into PostgreSQL for custom reporting and SQL-based dashboards.
Zendesk
+
PostgreSQL
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Connect the tools you already use
Oneprofile supports wide range of integrations across categories
HubSpot
CRM
Salesforce
CRM
Attio
CRM
Pipedrive
CRM
Close
CRM
Stripe
Payments
Chargebee
Payments
Intercom
Customer Support
Front
Customer Support
Plain
Customer Support
Help Scout
Customer Support
Kustomer
Customer Support
Gorgias
Customer Support
Mixpanel
Analytics
PostHog
Analytics
Amplitude
Analytics
BigQuery
Data Warehouse
PostgreSQL
Database
Snowflake
Data Warehouse
Vitally
Analytics
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About
Zendesk
Oneprofile is not just about sending data from one tool to another. It ensures customer profiles and events stay consistent across every system, even as data changes over time.
SUPPORTED RECORDS
Tickets
Users
Organizations
INTEGRATION TYPE
Source
Destination
CATEGORY
Customer Support
FAQ
How do I connect Zendesk to Oneprofile?
Create an API token in Zendesk Admin Center, paste it into Oneprofile with your subdomain, and the connection validates immediately. Map fields, set a schedule, and data flows within minutes.
Which Zendesk record types can I sync?
Tickets, Users, Organizations, and Tags. Each record type has its own syncable fields. Oneprofile discovers available properties automatically when you connect your Zendesk instance.
Can I push billing data into Zendesk user profiles?
Yes. Connect Stripe or another billing tool as a source, Zendesk as a destination, and map subscription fields to Zendesk custom user fields. Oneprofile creates the fields if they don't exist.
Does the Zendesk integration support real-time sync?
Yes. Enable real-time sync so changes propagate within seconds. For scheduled sync, the minimum interval is 15 minutes on Enterprise or hourly on Team.
Is the Zendesk integration included on the free plan?
Yes. Zendesk is available on all plans, including free. The free plan limits total integrations and sync configs, but there are no per-connector fees.
Can I sync Zendesk data to multiple destinations at once?
Yes. Create one sync config per destination. Each runs independently with its own field mapping and schedule. Unlimited sync configs on paid plans.