Kayako integration

Sync support tickets, conversations, and customer records between Kayako and the rest of your stack. Bidirectional: read from Kayako or write to it.

No credit card required

Free 100k syncs every month

No credit card required

Free 100k syncs every month

No credit card required

Free 100k syncs every month

Put support context where it matters

Route Kayako ticket data to your CRM, analytics, and marketing tools.

Support context in your CRM

Push Kayako ticket history, CSAT scores, and conversation counts to your CRM contacts. Support intelligence meets sales context.

CRM data in conversations

Sync billing tier, lifecycle stage, and product usage from your CRM back into Kayako so support teams see the full customer picture.

CRM data in conversations

Sync billing tier, lifecycle stage, and product usage from your CRM back into Kayako so support teams see the full customer picture.

Auto property creation

Auto property creation

Syncing custom fields to your CRM? Oneprofile creates properties before writing.

Syncing custom fields to your CRM? Oneprofile creates properties before writing.

Change detection

Change detection

Ticket updates and new conversations propagate automatically. No polling needed.

Ticket updates and new conversations propagate automatically. No polling needed.

Error recovery

Error recovery

Failed records land in a dead letter queue. No silent data loss.

Failed records land in a dead letter queue. No silent data loss.

Popular integrations with

Kayako

Connect

Kayako

to these tools for powerful data workflows

CRM

Push Kayako ticket volume and resolution times to HubSpot contacts so sales sees real support context.

Kayako

+

HubSpot

CRM

Sync support ticket data to Salesforce accounts for a complete view of customer health at renewal.

Kayako

+

Salesforce

Analytics

Correlate Kayako ticket spikes with product events in PostHog to catch bugs before they escalate.

Kayako

+

PostHog

Customer Support

Migrate or sync customer conversations between Kayako and Intercom during platform transitions.

Kayako

+

Intercom

Email

Segment email lists by Kayako ticket history to exclude active support cases from campaigns.

Kayako

+

Mailchimp

Database

Consolidate Stripe billing data into PostgreSQL for custom reporting and SQL-based dashboards.

Kayako

+

PostgreSQL

View All Integrations

About

Kayako

Oneprofile is not just about sending data from one tool to another. It ensures customer profiles and events stay consistent across every system, even as data changes over time.

SUPPORTED RECORDS

Tickets

Conversations

Customers

INTEGRATION TYPE

Source

Destination

CATEGORY

Customer Support

FAQ

How long does the Kayako integration take to set up?

Under 10 minutes. Enter your Kayako API credentials in Oneprofile, map the fields you want to sync, and set a schedule. Most teams have data flowing within 15 minutes.

Which Kayako record types can I sync?

Tickets, Conversations, and Customers. Each record type has its own syncable fields. Oneprofile discovers available properties automatically when you connect your Kayako account.

Can I sync Kayako data to multiple tools at once?

Yes. Create a separate sync config for each destination. Kayako to HubSpot, Kayako to PostgreSQL, Kayako to Slack. Each runs independently with its own field mapping and schedule.

Is the Kayako integration available on the free plan?

Yes. Kayako is available on all plans, including the free tier. The free plan limits total integrations and sync configs, but there are no per-connector fees.

Does Oneprofile support bidirectional sync with Kayako?

Yes. Read ticket and customer data from Kayako, or write data back into Kayako from other tools. One connection, both directions. No separate source and destination connectors.

Ready to get started?

No credit card required

Free 100k syncs every month

© 2026 Oneprofile Software

455 Market Street, San Francisco, CA 94105

© 2026 Oneprofile Software

455 Market Street, San Francisco, CA 94105

© 2026 Oneprofile Software

455 Market Street, San Francisco, CA 94105