Kayako logo

Kayako integration

Sync support tickets, conversations, and customer records between Kayako and the rest of your stack. Bidirectional: read from Kayako or write to it.

No credit card required

Free 100k syncs every month

No credit card required

Free 100k syncs every month

No credit card required

Free 100k syncs every month

Put support context where it matters

Route Kayako ticket data to your CRM, analytics, and marketing tools.

Illustration of support ticket history displayed on a CRM contact
Illustration of support ticket history displayed on a CRM contact

Support context in your CRM

Push Kayako ticket history, CSAT scores, and conversation counts to your CRM contacts. Support intelligence meets sales context.

Illustration of CRM data enriching the support agent view
Illustration of CRM data enriching the support agent view

CRM data in conversations

Sync billing tier, lifecycle stage, and product usage from your CRM back into Kayako so support teams see the full customer picture.

Illustration of CRM data enriching the support agent view

CRM data in conversations

Sync billing tier, lifecycle stage, and product usage from your CRM back into Kayako so support teams see the full customer picture.

Auto property creation icon
Auto property creation

Auto property creation

Syncing custom fields to your CRM? Oneprofile creates properties before writing.

Syncing custom fields to your CRM? Oneprofile creates properties before writing.

Change detection icon
Change detection

Change detection

Ticket updates and new conversations propagate automatically. No polling needed.

Ticket updates and new conversations propagate automatically. No polling needed.

Error recovery icon
Error recovery

Error recovery

See exactly which records failed, why, and retry them. No silent data loss.

See exactly which records failed, why, and retry them. No silent data loss.

Popular integrations with

Kayako

Connect

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HubSpot logo

CRM

Push Kayako ticket volume and resolution times to HubSpot contacts so sales sees real support context.

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Salesforce logo

CRM

Sync support ticket data to Salesforce accounts for a complete view of customer health at renewal.

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PostHog logo

Analytics

Correlate Kayako ticket spikes with product events in PostHog to catch bugs before they escalate.

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PostHog

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Intercom logo

Customer Support

Migrate or sync customer conversations between Kayako and Intercom during platform transitions.

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Intercom

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Mailchimp logo

Email

Segment email lists by Kayako ticket history to exclude active support cases from campaigns.

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Mailchimp

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PostgreSQL logo

Database

Consolidate Stripe billing data into PostgreSQL for custom reporting and SQL-based dashboards.

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About

Kayako

Oneprofile is not just about sending data from one tool to another. It ensures customer profiles and events stay consistent across every system, even as data changes over time.

Kayako logo
SUPPORTED RECORDS

Tickets

Conversations

Customers

INTEGRATION TYPE

Source

Destination

CATEGORY

Customer Support

FAQ

How long does the Kayako integration take to set up?

Which Kayako record types can I sync?

Can I sync Kayako data to multiple tools at once?

Is the Kayako integration available on the free plan?

Does Oneprofile support bidirectional sync with Kayako?

Ready to get started?

No credit card required

Free 100k syncs every month

Ready to get started?

No credit card required

Free 100k syncs every month

Ready to get started?

No credit card required

Free 100k syncs every month