Freshdesk logo

Freshdesk integration

Sync tickets, contacts, and companies between Freshdesk and the rest of your stack. Bidirectional: pull support data out or push context in.

No credit card required

Free 100k syncs every month

No credit card required

Free 100k syncs every month

No credit card required

Free 100k syncs every month

Put support data where it matters

Give every team live Freshdesk context without exporting CSVs.

Illustration of support ticket history displayed on a CRM contact
Illustration of support ticket history displayed on a CRM contact

Support context in your CRM

Push Freshdesk ticket history, CSAT scores, and conversation counts to your CRM contacts. Support intelligence meets sales context.

Illustration of CRM data enriching the support agent view
Illustration of CRM data enriching the support agent view

CRM data in conversations

Sync billing tier, lifecycle stage, and product usage from your CRM back into Freshdesk so support teams see the full customer picture.

Illustration of CRM data enriching the support agent view

CRM data in conversations

Sync billing tier, lifecycle stage, and product usage from your CRM back into Freshdesk so support teams see the full customer picture.

Auto property creation icon
Auto property creation

Auto property creation

Syncing custom fields to your CRM? Oneprofile creates properties before writing.

Syncing custom fields to your CRM? Oneprofile creates properties before writing.

Change detection icon
Change detection

Change detection

Ticket updates and new conversations propagate automatically. No polling needed.

Ticket updates and new conversations propagate automatically. No polling needed.

Error recovery icon
Error recovery

Error recovery

See exactly which records failed, why, and retry them. No silent data loss.

See exactly which records failed, why, and retry them. No silent data loss.

Popular integrations with

Freshdesk

Connect

Freshdesk

to these tools for powerful data workflows

Freshdesk logo
HubSpot logo

CRM

Push Freshdesk ticket counts and resolution times to HubSpot contacts for sales context.

Freshdesk

+

HubSpot

Freshdesk logo
Salesforce logo

CRM

Sync support history to Salesforce accounts so renewal reps see open issues before calls.

Freshdesk

+

Salesforce

Freshdesk logo
Intercom logo

Customer Support

Mirror contact data between Freshdesk and Intercom to keep both support tools aligned.

Freshdesk

+

Intercom

Freshdesk logo
Stripe logo

Payments

Enrich Freshdesk tickets with Stripe subscription tier so agents prioritize paying customers.

Freshdesk

+

Stripe

Freshdesk logo
Mailchimp logo

Email

Segment Mailchimp audiences by Freshdesk ticket status to exclude active support cases.

Freshdesk

+

Mailchimp

Freshdesk logo
PostgreSQL logo

Database

Consolidate Stripe billing data into PostgreSQL for custom reporting and SQL-based dashboards.

Freshdesk

+

PostgreSQL

View All Integrations

About

Freshdesk

Oneprofile is not just about sending data from one tool to another. It ensures customer profiles and events stay consistent across every system, even as data changes over time.

Freshdesk logo
SUPPORTED RECORDS

Tickets

Contacts

Companies

INTEGRATION TYPE

Source

Destination

CATEGORY

Customer Support

FAQ

How do I connect Freshdesk to Oneprofile?

Which Freshdesk record types can I sync?

Can I sync Freshdesk data to multiple tools at once?

Is the Freshdesk integration bidirectional?

Does the Freshdesk integration work on the free plan?

Ready to get started?

No credit card required

Free 100k syncs every month

Ready to get started?

No credit card required

Free 100k syncs every month

Ready to get started?

No credit card required

Free 100k syncs every month