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Gladly integration

Gladly integration that syncs customer profiles, conversations, and support topics with your other tools. Bidirectional: read from Gladly or write to it.

No credit card required

Free 100k syncs every month

No credit card required

Free 100k syncs every month

No credit card required

Free 100k syncs every month

Give every agent full customer context

Push context into Gladly and pull support data out with one sync.

Customer profile enriched with billing and product data for support agents
Customer profile enriched with billing and product data for support agents

Customer context for agents

Push billing status, subscription tier, and product usage data from your other tools into Gladly customer profiles. Agents see the full picture without switching between tabs or apps.

Support data flowing from Gladly into CRM and analytics tools
Support data flowing from Gladly into CRM and analytics tools

Support data in your CRM

Pull conversation history, resolution times, and satisfaction data from Gladly into HubSpot, Salesforce, or any CRM. Sales and success teams see support context on every contact.

Support data flowing from Gladly into CRM and analytics tools

Support data in your CRM

Pull conversation history, resolution times, and satisfaction data from Gladly into HubSpot, Salesforce, or any CRM. Sales and success teams see support context on every contact.

Bidirectional sync icon
Bidirectional sync

Bidirectional sync

Read from Gladly or write to it. One connection, both directions.

Read from Gladly or write to it. One connection, both directions.

Change detection icon
Change detection

Change detection

Only changed records sync. A 5K-customer update touches only what changed.

Only changed records sync. A 5K-customer update touches only what changed.

Error recovery icon
Error recovery

Error recovery

See exactly which records failed, why, and retry them. No silent data loss.

See exactly which records failed, why, and retry them. No silent data loss.

Popular integrations with

Gladly

Connect

Gladly

to these tools for powerful data workflows

Gladly logo
HubSpot logo

CRM

Sync Gladly resolution data and satisfaction scores to HubSpot contacts for customer health visibility.

Gladly

+

HubSpot

Gladly logo
Salesforce logo

CRM

Push support conversation history to Salesforce accounts so account managers see open issues.

Gladly

+

Salesforce

Gladly logo
Stripe logo

Payments

Send Stripe subscription tier and billing status into Gladly so agents know each customer's plan.

Gladly

+

Stripe

Gladly logo
PostgreSQL logo

Database

Consolidate Gladly support metrics into PostgreSQL for custom dashboards and SQL reporting.

Gladly

+

PostgreSQL

Gladly logo
Intercom logo

Customer Support

Migrate or sync customer data between Gladly and Intercom during a support platform switch.

Gladly

+

Intercom

Gladly logo
Mixpanel logo

Analytics

Consolidate Stripe billing data into PostgreSQL for custom reporting and SQL-based dashboards.

Gladly

+

Mixpanel

View All Integrations

About

Gladly

Oneprofile is not just about sending data from one tool to another. It ensures customer profiles and events stay consistent across every system, even as data changes over time.

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SUPPORTED RECORDS

Customers

Conversations

Topics

INTEGRATION TYPE

Source

Destination

CATEGORY

Customer Support

FAQ

How does Oneprofile connect to Gladly?

Which Gladly record types can I sync?

Can I push data into Gladly from other tools?

Is the Gladly integration available on the free plan?

How often does Gladly data sync?

Ready to get started?

No credit card required

Free 100k syncs every month

Ready to get started?

No credit card required

Free 100k syncs every month

Ready to get started?

No credit card required

Free 100k syncs every month